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Project
HRGA Internal Service Desk
Centralized HRGA platform for handling internal operational requests, approvals, and cross-department coordination.
Laravel
Filament
MySQL
TailwindCSS
Business problem
HRGA coordination relied on scattered communication channels and manual follow-up.
Solution
Designed and implemented a centralized helpdesk system to handle four HRGA workflows with clearer tracking and accountability.
Business impact
Reduced coordination overhead by approximately 40%.
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